Last Updated: [Date]
SteamPro LLC (“SteamPro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://steamprocarpet.com (the “Website”) or use our Services.
1. Information We Collect
- Personal Information:
- Name, email address, phone number, and other details you provide when contacting us or scheduling a service.
- Browsing Data & Cookies:
- We may collect non-personal information through cookies, such as your IP address, browser type, and pages visited, to improve our Website and Services.
2. How We Collect Information
- Forms: When you fill out contact forms, scheduling forms, or request information through our Website.
- Analytics Tools: We use Google Analytics and Facebook Pixel to understand how visitors navigate our Website. These tools may collect information about your device, browser, and browsing activities.
3. Purpose of Data Collection
- Service Provision: To schedule and provide our cleaning services.
- Customer Support: To respond to inquiries and provide customer support.
- Marketing & Service Improvement: To send promotional materials, optimize our marketing efforts, and improve our Website and Services.
4. Data Sharing
We do not sell or share your personal information with third parties for their own marketing purposes. We may share your information only with:
- Service Providers: Trusted partners who assist us in operating our business (e.g., hosting providers, analytics tools) under strict confidentiality obligations.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce agreements. If you request deletion of your data, we will endeavor to remove it from our systems promptly, subject to any legal or contractual requirements.
6. Security Measures
We take reasonable measures to protect your personal information, including:
- Encryption: Using secure socket layer (SSL) technology for data transmission.
- Secure Servers: Storing data in secure hosting environments with restricted access.
7. User Rights
- Access, Correction, Deletion: You may request access to, correction of, or deletion of your personal data at any time.
- Opt-Out/Unsubscribe: You may opt out of receiving marketing emails or texts at any time by following the “unsubscribe” link in our communications or by contacting us directly.
- Additional Requests: You may request that your data be removed from our text/email list.
8. International Data Transfers
We do not transfer user data outside of the country in which we operate.
9. Children’s Privacy
Our Website and Services are not directed toward individuals under the age of 18, and we do not knowingly collect information from minors.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. By using our Website or Services after any changes are posted, you acknowledge and accept the revised Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
- Email: info@steamprocarpet.com
- Phone: (573) 348-1995
- Mail: 2500 Bay Point Ln, Osage Beach, MO 65065
Disclaimer: These Terms & Conditions and Privacy Policy are provided as general guidelines. For tailored legal advice, please consult a licensed attorney familiar with your specific business and jurisdiction.
You said:
I would also like to add to the privacy policy that the customer consents to receive text messages at the phone number that they provide to us when submitting information. here is a sample from another company: Consent to Receive Text Messages By selecting I Accept, you expressly authorize Hydra Clean Northwest LLC (and any party acting on behalf of Hydra Clean Northwest LLC) to contact you via text message at the mobile number(s) provided. You agree that Hydra Clean Northwest LLC may use automatic telephone dialing systems to send text messages to any mobile number listed. You agree that you own or are authorized to provide any numbers you enroll. Carrier message and data rates may apply. To opt-out text DND STOP to 206-203-5015 from the mobile number you want to unenroll.
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Below is an updated Privacy Policy that includes a dedicated section regarding consent to receive text messages. This is an illustrative template based on the information you provided and should not be construed as legal advice. For full compliance and legal validity, please consult a qualified attorney.
Privacy Policy
Last Updated: [Date]
SteamPro LLC (“SteamPro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://steamprocarpet.com (the “Website”) or use our Services.
1. Information We Collect
- Personal Information:
- Name, email address, phone number, and other details you provide when contacting us or scheduling a service.
- Browsing Data & Cookies:
- We may collect non-personal information through cookies, such as your IP address, browser type, and pages visited, to improve our Website and Services.
2. How We Collect Information
- Forms: When you fill out contact forms, scheduling forms, or request information through our Website.
- Analytics Tools: We use Google Analytics and Facebook Pixel to understand how visitors navigate our Website. These tools may collect information about your device, browser, and browsing activities.
3. Purpose of Data Collection
- Service Provision: To schedule and provide our cleaning services.
- Customer Support: To respond to inquiries and provide customer support.
- Marketing & Service Improvement: To send promotional materials, optimize our marketing efforts, and improve our Website and Services.
4. Data Sharing
We do not sell or share your personal information with third parties for their own marketing purposes. We may share your information only with:
- Service Providers: Trusted partners who assist us in operating our business (e.g., hosting providers, analytics tools) under strict confidentiality obligations.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce agreements. If you request deletion of your data, we will endeavor to remove it from our systems promptly, subject to any legal or contractual requirements.
6. Security Measures
We take reasonable measures to protect your personal information, including:
- Encryption: Using secure socket layer (SSL) technology for data transmission.
- Secure Servers: Storing data in secure hosting environments with restricted access.
7. User Rights
- Access, Correction, Deletion: You may request access to, correction of, or deletion of your personal data at any time.
- Opt-Out/Unsubscribe: You may opt out of receiving marketing emails or texts at any time by following the “unsubscribe” link in our communications or by contacting us directly.
- Additional Requests: You may request that your data be removed from our text/email list.
8. Consent to Receive Text Messages
By providing your mobile phone number and selecting “I Accept” (or any similar language used in our forms), you expressly authorize SteamPro LLC (including any party acting on our behalf) to contact you via text message at the mobile number(s) you provide. You agree that:
- SteamPro LLC may use automatic telephone dialing systems to send text messages to the mobile number(s) you provide.
- You own or are authorized to provide the mobile number(s) that you enroll.
- Standard carrier message and data rates may apply.
- You can opt out of receiving text messages from SteamPro LLC at any time. To opt out, simply reply “STOP” to any text message you receive from us or contact us at the email address or phone number listed below.
9. International Data Transfers
We do not transfer user data outside of the country in which we operate.
10. Children’s Privacy
Our Website and Services are not directed toward individuals under the age of 18, and we do not knowingly collect information from minors.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. By using our Website or Services after any changes are posted, you acknowledge and accept the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
- Email: info@steamprocarpet.com
- Phone: (573) 348-1995
- Mail: 2500 Bay Point Ln, Osage Beach, MO 65065