Last Updated: 1/1/2025

1. Introduction

Welcome to SteamPro LLC (“SteamPro,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern the use of our website, https://steamprocarpet.com (the “Website”), and our cleaning services, which include carpet cleaning, upholstery cleaning, floor cleaning, and commercial janitorial services (collectively, the “Services”). By accessing our Website or using our Services, you agree to be bound by these Terms.

2. Business Information

  • Official Business Name: SteamPro LLC
  • Registered Address: 2500 Bay Point Ln, Osage Beach, MO 65065
  • Contact Information:

3. Services

We provide professional cleaning services, including but not limited to:

  • Carpet Cleaning
  • Upholstery Cleaning
  • Floor Cleaning
  • Commercial Janitorial Services

We strive to deliver high-quality results; however, we do not guarantee the complete removal of all stains or the final outcome in all situations.

4. Appointments and Payment Terms

  • Scheduling: You may schedule a service appointment via our Website, by phone, or by email.
  • Accepted Payment Methods: Checks, cash, debit/credit cards, and online payments.
  • Payment Timing: Payment is due at the time of service. If paying by check, please ensure sufficient funds are available.
  • Minimum Service Charge: We have a minimum service charge of $130.

5. Cancellation & Refund Policy

  • Cancellations: You may cancel your appointment at any time without penalty. However, we appreciate as much notice as possible so we may accommodate other customers.
  • Refunds: We do not offer refunds once the service has been completed.

6. Customer Obligations

  • Property Readiness: Please ensure that the area to be serviced is accessible and that any breakable or valuable items are removed or secured.
  • Accuracy of Information: You agree to provide accurate information when scheduling services (e.g., correct address, contact information) to avoid delays or misunderstandings.

7. Intellectual Property

All content on our Website, including text, images, logos, and photos, is the property of SteamPro LLC or its content suppliers. You may not reproduce, distribute, or otherwise use any of our intellectual property without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, SteamPro LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services or Website.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the state in which SteamPro LLC operates. Any disputes arising out of or related to these Terms or our Services shall be resolved in small claims court in the applicable jurisdiction.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. By continuing to use our Website or Services after such changes are posted, you agree to the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at: